Envision success before every encounter

As SeamlessMD, it’s important that we: Focus on the right goals Execute as fast as possible This is hard for any startup. It gets even harder when you’re trying to re-design a process that’s been unchanged for decades (the patient journey) in a complex system that’s slow to change (healthcare). Over the past few years, as we survived the growing […]

It takes courage to be truly patient-centered

I was incredibly impressed by the announcement today that three top U.S. health systems – Dartmouth-Hitchcock Medical Center, Johns Hopkins Medicine, and the University of Michigan Health System – will be enforcing standards that prevent low-volume hospitals from performing certain surgeries. This comes on the heels of a major U.S. News story which showed that […]

The Double Opt-in Introduction

A few months ago, I was catching up with Josh Landy (co-founder, Figure 1) over coffee. If you aren’t familiar with it, Figure 1 is a free, crowdsourced photosharing platform for healthcare professionals. Doctors, nurses and other professionals can share photos of medical conditions, radiological images (X-rays, CTs, MRIs) and other clinical data streams (e.g. […]

Building and learning

A few days ago someone asked me: What did you do growing up to become an entrepreneur? It’s a funny question because I certainly didn’t grow up planning to be a tech entrepreneur. But in retrospect, all I really did was build a lot of things, which eventually made me want to build a tech […]